Cookie Policy

Last updated: May 2026

This Cookie Policy explains how TvFlexLine Ltd (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit tvflexline.com.

By using our website, you consent to the use of cookies as described in this policy, subject to your preferences.

For more information about how personal data is handled, refer to the Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when visiting a website. They enable functionality, remember preferences, and provide analytics.

Related technologies include:

  • Web beacons (pixel tags)
  • Local storage (HTML5)
  • Session storage
  • Device fingerprinting

All are referred to as “cookies” in this policy.

2. How We Use Cookies

2.1 Essential Cookies (Strictly Necessary)

Required for core functionality.

Purpose:

  • Login and authentication
  • Cart and checkout
  • Security and fraud prevention
  • Server performance

Examples:

  • wordpress_logged_in_*
  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_*

Legal Basis: Legitimate interest / contractual necessity

Cannot be disabled

2.2 Analytics Cookies (Performance)

Purpose:

  • Track usage and navigation
  • Measure performance and errors
  • Identify popular content
  • Improve user experience

Examples:

  • _ga, _gid, _gat (Google Analytics 4)
  • _hjid (Hotjar)
  • _fbp (Facebook Pixel base)

Legal Basis: Consent

2.3 Marketing Cookies (Targeting)

Purpose:

  • Personalised advertising
  • Campaign performance tracking
  • Audience targeting
  • Remarketing

Examples:

  • _fbp
  • ads/ga-audiences
  • IDE (Google DoubleClick)

Legal Basis: Consent

2.4 Functional Cookies

Purpose:

  • Language preferences
  • Recently viewed content
  • Video quality settings
  • Form data retention

Legal Basis: Consent

3. Third-Party Cookies

3.1 Google Analytics 4

Provider: Google LLC
Purpose: Analytics
Data: Anonymised IP, device info, usage behaviour

3.2 Facebook Pixel

Provider: Meta Platforms, Inc.
Purpose: Advertising
Data: Page views, conversions, device info

3.3 Hotjar

Provider: Hotjar Ltd
Purpose: Heatmaps and behaviour tracking
Data: Interaction data

3.4 Stripe

Provider: Stripe, Inc.
Purpose: Payment processing
Data: Payment tokens

3.5 Cloudflare

Provider: Cloudflare, Inc.
Purpose: CDN and security
Data: IP address, device data

4. How to Manage Cookies

4.1 Cookie Banner

  • Accept all cookies
  • Reject non-essential cookies
  • Customise preferences

4.2 Browser Settings

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security
  • Safari: Preferences → Privacy
  • Edge: Settings → Cookies and permissions

4.3 Opt-Out Tools

  • youronlinechoices.com
  • optout.networkadvertising.org
  • optout.aboutads.info

4.4 Do Not Track

Non-essential cookies are disabled when DNT is enabled.

5. Cookie Duration

5.1 Session Cookies

Deleted when browser closes.

5.2 Persistent Cookies

  • _ga – 2 years
  • _gid – 24 hours
  • _fbp – 3 months
  • _hjid – 365 days
  • woocommerce_cart_hash – session
  • wp_woocommerce_session_* – 48 hours

6. Updates to This Cookie Policy

  • Published on this page with updated date
  • Shown via cookie banner on next visit

7. Contact Us

Email: support@tvflexline.com

Refer to the Privacy Policy for data rights information.